Privacy Policy

Effective Date: Jan 19, 2026

1. Introduction

Wellmind Health PLLC (“Wellmind Health,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, complete forms, communicate with us, or receive services.

This policy complies with applicable U.S. federal and Utah state laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

2. Information We Collect

a. Personal Information

We may collect personal information, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Address

  • Insurance information

  • Emergency contact information

b. Health Information (PHI)

When you request or receive mental health services, we may collect Protected Health Information (PHI) such as:

  • Mental health history

  • Symptoms and diagnoses

  • Treatment notes

  • Appointment details

  • Intake and assessment responses

c. Technical & Usage Information

When you use our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide mental health services

  • Schedule appointments

  • Communicate about care, billing, or services

  • Verify identity and eligibility

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Send appointment reminders and service-related messages (SMS/email)

4. HIPAA & Protected Health Information

We comply with HIPAA regulations regarding the use and disclosure of PHI. Your PHI may be used or disclosed without authorization for:

  • Treatment

  • Payment

  • Healthcare operations

  • Legal or regulatory requirements

Any other use or disclosure requires your written authorization, unless permitted by law.

5. Text Messaging & Electronic Communications

If you provide your phone number, you consent to receive SMS messages related to:

  • Appointment reminders

  • Scheduling

  • Care coordination

  • Administrative communications

Message and data rates may apply. You may opt out at any time by replying STOP.

6. Sharing of Information

We do not sell your personal or health information.

We may share information with:

  • Licensed clinicians and staff involved in your care

  • HIPAA-compliant service providers (EHR, scheduling, CRM, hosting)

  • Insurance companies for billing

  • Legal authorities when required by law

All vendors are required to maintain confidentiality and security standards.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze site traffic

  • Support marketing and analytics tools

You may disable cookies through your browser settings.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Secure servers

  • Encrypted systems

  • Access controls

  • HIPAA-compliant platforms

Despite safeguards, no system is 100% secure.

9. Your Rights

You have the right to:

  • Access your personal and health records

  • Request corrections

  • Request restrictions on certain disclosures

  • Request confidential communications

  • Receive an accounting of disclosures

  • File a complaint without retaliation

HIPAA complaints may also be filed with the U.S. Department of Health & Human Services.

10. Retention of Information

We retain records as required by federal and Utah law and securely dispose of them when no longer required.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are intended for individuals 18 years and older, unless otherwise permitted by law with parental consent.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

We are committed to providing compassionate, confidential, and effective psychiatric care. Whether you're seeking medication management, diagnostic evaluation, or ongoing mental health support, we're here to help.

our services

ADHD

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  • 485 South Orem Blvd Suite 102, Orem Utah 84058

  • (385) 236-5515

© 2026 Wellmind Health PLLC. All rights reserved.


The information on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Use of this website does not establish a provider-patient relationship. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.


Wellmind Health PLLC provides mental health services to individuals located in the State of Utah, where our clinicians are licensed, unless otherwise permitted by law.


By submitting forms on this website, you consent to receive calls, emails, and text messages from Wellmind Health PLLC related to scheduling, services, and care coordination. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.


Privacy Policy | Terms & Services | Notice of Privacy Practices


If you are experiencing a mental health crisis, call 911 or contact the 988 Suicide & Crisis Lifeline by dialing or texting 988.